My 11.4.1 update seems to have worked. WaHoo!!! What a difference it makes for our cashiers.
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Is anyone still having any issues like this? Each week we seem to be plagued by “Print Failed - Printer Connection Failed” and Cash Drawer Fails.
The issues will pass for a few days then come back with vengeance. The problem never persists for longer than 5 or so minutes but it would be nice to know what is causing this.
Do your iPads have access to more than one network? Just because you told it to connect to A doesn’t mean it won’t sometimes just decide to connect to B. If so, try forgetting all networks other than the one the printer/drawer are connected to.
I’ve also noticed iPads get stupid when there are extenders. My home iPad regularly loses it’s mind when I get to the end of the house where the extender is and I have to reset it.