You know, I can actually respond constructively to many of these:
I know why they didn’t do this at the outset. If you selectively enabled promos in club, I promise you it will increase their customer service load. Since they have a mature customer service organization now, I would urge them to reconsider. @Josh
At least ShipCompliant holds them, limiting the damage.
This sounds gross - because it is - but after the first run I will review all of the declines and see if there is more than one credit card on file. Then I will check emails to see if they did a recent update and try the other card.
I thought the address choice in this case was already well defined?
Yes. And it needs to work from the POS too.
6-1 As it was explained to me, club notes are not there for you. They are there for the member to communicate with you. It’s pretty much intended for initial signup. The problem I see with this feature is that if the member puts something here, you don’t really get anything that says “the member left you something in club notes”. Some sort of more positive alert would avoid many tears.
(If you are a WD Fulfillment customer, anything left in the notes field will cause your order to be stalled there, at least there is that, but that’s rather late in the process, and only works for shipping customers.)
6-2 I’m with you there.
6-3 and 6-4 I got nothing. And I’m all about administering less.