How many of you all are using physical gift cards through Change Merchant Solutions? We went live with Vin65 a few weeks ago, and received our new cards from Change.
I’ve read up on all the documentation, and it sounds like online gift card sales are fairly self-contained if you enable the email, a new card # and code will be auto generates, etc.
But, with the physical gift cards, we have a long list of our pre-activated gift cards in the store tab, their starting balances, and codes. Everything I’ve read in the documentation just says “sell your gift cards and enjoy!”, but I’m wondering if anyone has best practices on tracking gift cards that have been sold? Since the cards are pre-activated, you don’t have to activate the card during the sales process. How do you see which cards are out in the world (outside of counting up your remaining cards in the box)? Since the cards are basically cash, how are you making sure they’re not walking out the door inappropriately?