Anyone else getting Declines w/ USAePay?

Point of Sale
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We cannot get anything to process, admin panel or POS.

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We’re doing everything we can but it looks like a processing platform that USAePay uses called FirstData is down:

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Hi Erica - Our contacts at USAePay have confirmed that one of the processing platforms they use for payments is currently experiencing connectivity issues, which may impact your payment processing.

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Thanks for the quick update! Hopefully they can resolve it soon.

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For anyone else viewing this thread - It looks like this outage may also be affecting Authorize.net’s transaction processing capabilities: https://twitter.com/AuthorizeNet

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We are also experiencing declines. USAePay

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@Erica @DPanella - It looks like transaction processing should be working again based on the updates we are receiving.

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Working now. Thanks!

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We are up as well, thanks you guys!

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I’m going to throw this out here, because Andrew once said he wanted to do it, but would be sweet to have the option for a backup gateway. @Karson @SarahBarwin

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Yes, we are in the middle of a 3 day event and credit card processing is down!!!

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Credit card processing USAepay is down here in NY - help!!

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With regards to this, how do you retry a declined card when service is down?