I have set all of our system and action emails to 12pt font but upon sending and viewing the email in gmail and outlook I am seeing that auto populate fields are coming up in larger font. Specifically in gmail the auto pop fields come up as 14pt font when the rest of the email is 12pt. In Outlook it switched to 11pt for auto-pop fields and 9pt for the rest of thet text. We even went into the source code and everything looked fine. Do you know why this is happening or a way to fix it so that everything is the same size font? Thank you!
Specify your font sizes for email in pixels, not points. So instead of pt, use px. You can read more here.
If that doesn’t work, I would nest the auto-populate tags in tables or DIVs (but let’s be honest, probably tables) and assign the entire TD a class specifying your font size.
Then just to be safe, for stupid #$@!ing Outlook, drop in something like this:
<!--[if mso]>
<style type="text/css">
.autopopulate {
font-size: 12px !important;
}
</style>
<![endif]-->
If you’re game, you can also post your code here and somebody will help.
2 Likes