I have submitted this at least once and probably twice. And the helpful forum software is telling me it has come up here at least twice before, but for whatever reason Vin65 thinks this is a low priority non-issue.
If you agree this is desirable and important please submit as a feature request. The easiest way is to copy the URL of this thread to your request, and say “Do This!”
Outbound “marketing” SMS messages are not logged in the “Manage SMS” section of the Contact record. ALL outbound and inbound should be logged, not just system SMS messages.
Replying SMS to one customer is a very involved process. You have to drill into the Contact record to find the number, even though the information is available at the time of receipt and could be included in the Receive log. And you have to create and save a “marketing” message each time you have a reply. A simple “Reply” button (like an email) is called for here. (And of course this reply is also to be logged in the Manage SMS log. Like email.)
Thank you - j