Who Hard Bounced after "Clean List"?

Contacts Email
1

I just did a “Clean List” of our entire set of Contacts because I’m sending out a newsletter (the last time I “cleaned” was two months ago). Several of the Contacts got a hard bounce. How do I know which ones they are? One would think that the cleaning results email would send this information…

Obviously, my list already had many hard-bounces, but I just want to know the latest ones because I might be able to correct the email address. The hardbounces may be email addresses typed in incorrectly, and I can often correct them because I know the person’s first and last name (assuming these are spelled correctly). But I can’t figure out how to extract just the last set of hardbounces. Please help!

2

Go to the list in list builder. After you generate list on tab 2, click download CSV in the upper right corner.

3

@ElJefe Why would that not give me all the hardbounces in the list, as opposed to just those that were generated in the last cleanlist? I want just the most recently hard-bounced…

4

You’d have to do a before and after then. I don’t know of another way.

5

In my 20-20 hindsight, I would have put all my blank people into a temporary contact type and just cleaned that new list. But now I’m SOL…

6

This won’t be 100% accurate, but you could always run the list and then sort by date added. It would at least help you identify new customers with bad email addresses…

1 Like
7

Brilliant! Thank you @EdFarmCollective.