Errors in Order Detail Report

Reports
1

I just discovered errors in the Order Detail Report. It appears that when an order is refunded, the shipping charges are allocated to each SKU. The error is that the allocation is incorrect. Here’s a real example. The total order included a shipping charge of $32 covering a two SKU’s and the refund for each SKU shows as $17.49 for a total of $34.98. The allocation should be $17.50 so the total matches the original charge for shipping. This also happens in some instances with tax.

I tried running the same report in the old reports and got the same error, so apparently this is not something new.

I cannot find any other comments about this error so am wondering if something is wrong just for me.

2

The order detail report has a few inconsistencies like this. It’s best not to use it for accounting purposes.

From the Documentation:

Order Detail includes extended data. So if you have three wines that are $10 to ship each and total $30 in shipping, the extended report will show $10 - or extrapolate out the price of the tax and shipping and handling per line item.