Does anyone know how to retrieve and print a copy of an invoice that includes the image of the customer’s signature? This would be helpful when sending support documentation for chargebacks.
Thank you.
Does anyone know how to retrieve and print a copy of an invoice that includes the image of the customer’s signature? This would be helpful when sending support documentation for chargebacks.
Thank you.
Hi. I haven’t figured out how to actually print or PDF a copy of the order confirmation with signature but if you access the order via Admin panel, you can view the order info, with the signature. I generally take a snip/screenshot of that and email to the customer. Hope this helps.
@wineclub_2 Unfortunately, there isn’t a way to generate an Invoice with the signature at this time. The workaround @tom2 provided above would be our recommendation for this need as well. Thanks!