Auto sending of reminders

We are looking into automated emails and reminders, such as sending (x) days after purchase/shipping to ensure they received OK. as well as letting us know when their birthday or club anniversary is approaching so we can respond accordingly. Where do I find the tools to make that happen?

Great idea, Doug.

Contacts > Action Emails > Action Email Setup

I think there is a LOT more behavior-based potential to be gained from action emails. (hint, hint @brent @SarahBarwin)

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