Change Ship Date on Purchased Order

Store
1

We have an order that is quarantined because the customer has received their limit for the month. Is there any way to change the ship date to 11/1 without refunding/recharging?

2

I don’t think there is. I wish we had the ability to edit the date especially during club runs. We get a lot of requests for different shipping dates and usually have to skip the customers in the club area and create a separate order if we know in advance or we go into shipCompliant and change it there if we are notified after processing.

3

was there ever a work around for this?

4

Here’s my workflow on this:

  1. Edit the order
  2. Change the ship date
  3. Really, really hope the customer doesn’t notice the refund and re-charge
  4. Wish there was a different way. Feature request!
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