Thanks for the feedback! We definitely do want to continue being more transparent about which features we work on and why. To keep you in the loop when we make updates that originated in the Ideas forum, we make a point of noting it on the New Features blog.
Here are some recent changes that came out of Ideas. (In prioritizing which ideas are worked on and when, we evaluate not only the number of votes, but also how a feature will impact all of our clients’ workflow - and the resources available on our team to accomplish the work.)
- Bottle exchanges + refund related improvements
- Restaurant tool improvements: Resume Orders modal updates, the addition of notes for food sent to prep areas, additional information on receipts/ tickets, etc.
- Cloning products
- Misc POS improvements: Reducing steps to scan items, displaying compliance errors, allow membership updates to credit cards from the POS.
There isn’t an exact formula yet for which items get completed, but we carefully review all ideas submitted and do our best to make impactful improvements for you.
So far, we’ve completed work for 56 Ideas that had 275 votes, we have items totalling 105 votes built, but currently in testing, and there are exciting developments in the works such as being able to schedule emails.