Community Forum

Error adding image to product

I was trying to add an image to a new product. I received this error multiple times. I logged in and out and tried again, tried a png file, a jpeg … all received the same error

Product - Bravante 2014 Cabernet Sauvignon 750 ML
General Information
The web site you are accessing has experienced an unexpected error.
Please contact the website administrator.

The following information is meant for the website developer for debugging purposes.
Error Occurred While Processing Request
The request has exceeded the allowable time limit Tag: cfoutput

Enable Robust Exception Information to provide greater detail about the source of errors. In the Administrator, click Debugging & Logging > Debug Output Settings, and select the Robust Exception Information option.
Check the ColdFusion documentation to verify that you are using the correct syntax.
Search the Knowledge Base to find a solution to your problem.
Browser Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.132 Safari/537.36
Remote Address
Date/Time 30-Sep-19 12:51 PM

I run into this a lot. Try shrinking the file, it seems to happen more often with large file sizes.

1 Like