Every platform as complex as Wine Direct will have glitches, UI inconsistencies, and small bugs present.
It’s tricky to get these bugs fixed, because they’re often not showstopping, and treated as low priority by vendors.
Let’s start a list of small glitches, bugs, and weirdnesses that we’ve come across, in the hope that the Wine Direct team will address some of them. I’ll compile them all here:
On the dashboard, one of the sub menus shows New Features and goes to a page that does not show new features any longer, instead of the current new feature page.
Enter does not submit a form in many places such as in the promo creation page.
In the Change to Pickup screen, orders never disappear, even after you have completed the conversion.
On the customer facing Tracking Page, the included graphics are very unclear. Here’s an example of a shipment that is on its way to the customer, but the graphics are ambiguous.
In the customer profile: Manage SMS does not show all sent SMS. No Marketing SMS are recorded. (from @ElJefe)
In the customer profile: Manage Emails does not show the email address sent to. (from @ElJefe)
Inactive things should disappear from lists and dropdowns unless specifically requested or made Active again. (from @ElJefe)
If a user without access to Content Editor goes to “Customize Dashboard” and saves, they then get access to Content Editor. (from @laceys)
There are a few places where enter does not equal submit that would be nice to be fixed. Ones that come to mind are adding wines to club packages and to user choice seasons.
Manage SMS does not show all sent SMS. No Marketing SMS are recorded.
Manage Emails does not show the email address sent to.
Inactive things should disappear from lists and dropdowns unless specifically requested or made Active again.
Thanks for the post and compiling this list and feel free to add more! Our product team is constantly reviewing our platform and your feedback to make improvements and fix bugs. Generally, the best way to let us know about these issues is through our feature request form here - we do track all of these and prioritize based on a variety of factors including severity.
Since May 2017, our development team has fixed 310 Bugs - resulting in 4,250 hours of developer time. We are working hard to ensure the platform is functioning as expected and stable
We found a permissions bug not too long ago - if a user without access to Content Editor goes to “Customize Dashboard” and saves, they then get access to Content Editor.
I would love if all search fields allowed you to hit <enter> to submit the entered text. One example is promobuilder, select products. I have to use the 10-key and then reach over for my mouse to hit search, which both happen with my right hand.
