How to get a return label to customer

So I had a customer order the wrong wine and I couldn’t cancel it in time so it got delivered. How do I get a return label to her?

Are you using WineDirect fulfillment?

No, my fulfilment site isn’t working. I can log in but I can’t click on an account

Hi @user35, I’m sorry to hear about this issue! Can you please email so that we can look into this for you?