This forum would be a great place for us to all chime in on a little research project i was thinking about.
We all have our ISP’s and we all pay different amounts for bandwidth and varying degrees of reliability. I am beginning to wonder if it is my ISP that is causing me to see the “spinning gear of death” during POS transactions.
It would be very interesting to know if there was a way we could get enough members to follow-up on this thread with a few small details. Some of the details may help other POS users (including myself) to better make judgement on the available ISP options out there.
This is a good one. We’ve seen perpetually worse and worse performance with the POS and have been continually told it’s our network. We have four wineries:
We also run the gamut on networking gear from Cisco, Ubiquiti (my favorite) and even some Apple stuff. We’ve had our networks upgraded and certified and I personally feel it has less to do with the network and more to do with the POS app and its error-handling.
22640 - Comcast business (150/20 @ $190/mo) over ptp wireless, 60/20 actual
CenturyLink quad-bonded t1 (6/6 @ $750/mo), 5-ish down/up actual
Verizon 4g LTE (@ regular Verizon rates whatever those are), 16-40 down/up actual
iPads get dedicated access to CenturyLink copper to avoid congestion. 8 iPads on dedicated 6mb should never have an issue running a low bandwidth app like vin65. Spinning wheels are daily occurrence. Switching them over to other WAN sources doesn’t change anything
GVTCI (choose differently if you can) PTP Wireless Radio uplink 30/30
We don’t have a lot of lockups - but we do have a ton of ISP drops so we also have an AT&T LTE Cell that is weathered to our firewall computer as backup ISP - since LTE here is rough that gives us 1/1 best - not a good option!
I am a Ubiquity Junkie! IT certainly is clean enough to point the finger well. - I will say more often then not the ISP here is to blame - though I do have an AirFiber link from their tower to their fiber router - I do wonder if there is an error handling, or jitter issue with the POS that has yet to be realized / explored.
My best bet is that the iOS app’s login token or connection is expiring, but the app isn’t aware of it, and then the app tries to forge forward without any access to the things it’s looking for. Then it just locks up, because it doesn’t have any way to detect or resolve such an error.
+1 for ubiquiti products. Running EdgeRouter5 POE, ER Lite, AC-sector PtMP, Powerbeam 500, 3x nanobeams, 6 UVP phones, 4 AC access points, and a USG (just to add a little color to the server rack ;))
My network hasn’t gone down since the power went out and all my battery backups died. But since then my mother-in-law who runs IT for a big company gave me a giant $3000 APC server appliance, and now not even the big bad storms will bring me down. With my ptp wireless link, power has to go out in 3 different companies to force me to Verizon LTE.
Thanks to ubiquiti, enterprise-concept redundancy is a reality to small rural businesses
Since I can have multiple SSID’s and VLAN’s i decided the 15/1 Frontier(Verizon) DSL is for guest users and our SiriusXM business radio (music cops are in our town).
I got the 25/3 TimeWarner business class for the POS. Upgrading the iPads really helped as well. we got one hold on an order over what we considered a very busy weekend.
