During our event last night we would occasionally get this odd message popping up at the end of an order. It would pop up for only a split second and we could just catch the words “internet” and “error”. It would happen so fast there was no time to grab a screen image. This would happen after tapping the new order button, so it would seem to be happening during the reload POS that happens then. When I observed this the orders were cash orders.
I’ve seen this a handful of times too. Haven’t seen any functional issues tied to this but yeah, not a real confidence builder.
We have seen this “Internet Failure” message regularly as well, and there is a “Try Again?” button. I’m not sure why this is popping up after the sale has actually completed. Every time it happens, I check the order list to ensure the order shows up, and it always does. I have not noticed it only occurring with cash transactions, but will try to pay more attention to that.
Packet loss.
LOL! Yet we were the only users on a private network set up just for events, wifi router 10 feet away in clear air. I guess then we’re supposed to go to Comcast to get it fixed?
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