Kiosk refresh rate - really?

I purchase a Kiosk stand, grab one of our IPADS, hire a developer to change out the logo, etc. And what does that get me? A Kiosk app that takes forever to refresh once someone inputs their data? REALLY? It is close to not usable. I am calling this a bug but will enter a new feature too, just in case everyone doesn’t agree with me on the classification. Instant refresh. There should be no reason it doesn’t instantly refresh. Sorry just had to share the frustration and from the Facebook posts, this is not new.

Hi Belinda,

On your forms, there should be a section called Thank You Message. You can add this script to the Thank You Message section and it will refresh your Kiosk 5 seconds (you can edit the 5000 to change this) after someone submitting a form:

<script>
setTimeout(function(){
location.href = '/';
},5000)
</script>

Hope this helps!

5 Likes

Thanks for that bit of script. I think this was raised as an issue in the past, and there was no fix! Just added the script, and it works beautifully. No more 3 minute wait! Thanks for asking the question, Belinda!

OMG! Thank you so much! I was looking all over for that Thank you spot this morning too! Everywhere but there! Thanks so much and sorry if I was a bit pointed in my message. It should have been an easy process and it just wasn’t. And it works too !

Can you tell me where to find the “thank you” page?

Maybe mine is hidden somewhere. It pops up with the same logo just no form saying,

“Thank you for contacting us. We will respond as soon as possible if necessary.”

But I can’t find any forms or pages that have those words.

Thanks