I am experiencing a strange problem. Yesterday, we know there was a processing problem at the WineDirect datacenter. and according to the status.winedirect.com website, everything should be normal.
Today it has been terribly slow on the processing. And almost every other transaction, we have a paper mill. That is, the printer prints 4-feet of blank paper instead of the receipt.
Hi @cdjohnston - This documentation on receipt printers setup should help. Check out the section called Edit Google Chrome’s Printer Settings and make sure your Chrome settings match the screenshot. Change Merchant Solutions will be an excellent resource if you are having additional issues with the hardware.
How is your POS processing speed today - back to normal?