My winery has had problems flipping club orders to ship because the inventory count reflects zero in the new shipping charge order. There is no reason for inventory to be reduced when only a shipping charge is being applied. This means unfortunately, transactions have been completed in POS to bill for shipping. Another method is to manually adjust inventory count. A guess, made by an employee in-house, for this error is the flip is being done with a duplicate copy of the initial order (behind the scenes in algorithms) to add the shipping charge which is why inventory needs an adjustment and your transaction wants to be done with the initial order’s credit card. The work around, temporarily, is to use POS for shipping until this is reviewed by Wine Direct or someone else has a better understanding about what is happening.
