Community Forum

Promo Code Not Working

I have tried to set up a promo code (almost identical to things we have done in the past) and I can’t get it to work. I’ve built it three times now with no luck. The code has numbers in it, and I’m wondering if this is the issue. We’ve used numbers before so not sure if this is why or not. I tried another test code without numbers and it worked. Are numbers not allowed in codes anymore?