Hey Vin65ers!
I’m trying to take some of our Product Brands to inactive status. I’ve hit a snag with one. When i click on the check box to take inactive, I get the following error message:
Producer is required.
You must select a valid Producer.
What does this mean? I can’t find any place under Product or Product Brands where I would have indicated a “Producer”.
Any help is greatly appreciated! TIA
Hello? Is this thing on? ((taps microphone))
Just bumping to see if anyone has any thoughts or suggestions.
TIA!!
I’ve never done what you’re doing, but my guess is, that when your brand was created, the field was not there or not mandatory, but it is now. Since you’re just deactivating it, I would just type “JUSTDEACTIVATINGIT” and see if it lets you deactivate it with that as the producer? (I’m probably over-simplifying your question)
The producer thing is a little issue where the system in the Brands area thinks your account is an enterprise account. Producer is used if you are using Product Brands and ShipCompliant and have the Product Brand Sync on in some cases. Asking WineDirect to take a look might fix the problem where they might make it so that Producer won’t be a hang up for you anymore.
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