I’m using TPI version 6.0 to import sales into QuickBooks and run into a glitch any time there’s a refunded transaction. The refunded transactions transfer into QuickBooks as a positive number. So first we took the extra step of cancelling the refunded transactions in Vin65, and then when I run the TPI/QB import again, the refunded transaction doesn’t transfer into QB (which is correct). Yet somehow mysteriously the QB deposit amount is still over by the amount of the refund. It’s like a ghost transaction – QB is still reading the refund as a positive number even tho the transaction hasn’t actually been imported on screen. Anyone else have this problem? PS: Of course we still get the duplication error any time a split tender is transferred into QB, but that’s another story…
Are you using report QB or QB V2. I find version 2 creates more problems.
After downloading the file I sort out the refunds from the sheet I am going to
import with TPI version 6 and it doesn’t show up in the deposit or inventory. I am using QB desktop pro not QB online.
Also the QB report imports as a .txt file and like split tenders they haven’t fixed that either.
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