Community Forum

Correct a voided club order

I rang thru a club order manually from the batch as the customer had an edit to their wine. I realized quickly after the fact I’d made a mistake so I went in and cancelled/voided the order. Then I see now that it’s still showing “processed” in the club batch, so… now what? I’d like to keep this with the batch and not just ring in a random “cluborder” order type. Help! TIA

You may be able to create a new membership for the customer and have them appear again in the batch if the eligibility dates work. Then you could cancel the old ones.