If you make a mistake on an exchange - like forgetting that promos currently don’t work and missing a price override - you can’t process a refund for the mistake because the exchange is a refund transaction in the system even if you ended up collecting funds.
Just something to keep in mind.
And if anyone has a way to find these exchange orders in some organized way, I’d like to know about it. I’m not seeing it yet. @carisenr? @SarahBarwin? Thanks.