Does anyone else ship non-wine merchandise? If so I am wondering how you go about shipping these without the adult signature labels that are automatically generated through WineDirect? We fulfill our orders in house, and are looking to add more non-wine merchandise to our selection. It is not feasible to hand type these labels out for our shipping manager, and our customers can’t be expected to sign for delivery of a hat or tshirt… Anyone come up with a solution to this problem? Have submitted a feature request on it as well… Thanks!
Not to mention you don’t want to pay the extra $$$ for adult signature! Unless something changed WD only handles wine shipping labels.
For non-wine you will need to use UPS WorldShip or whatever company you ship with. There will be a way to bring shipping addresses into your shipping software via a spreadsheet import - and there are WD reports that spit out what you need. You’ll need to work with your shippers tech support to figure out the best WD report to use for this.
We had a group help us get everything set up in our software transition. I reached out to them with the same issue, and they said it is in Wine Direct’s hands to implement something that would allow this. I was told I was not the only one running into this issue.
At this time I manually input the shipping information into my World Ship program and manually update the shipping status in WD.
Like everyone else said, all labels created by Wine Direct’s Easy Ship program are ASR (Adult Signature Required).
For non-wine shipments, you’ll need to either use ASR on the label, or create the label outside of Wine Direct and import the tracking number back in manually or with a spreadsheet.
This is a major issue for us as well as we ship a large amount of non-wine products. UPS can configure an upload into world ship. It takes a few steps and you do have to individually process each label. As far as I know you cannot process/print in a batch.
There is a way to import a batch list into the WorldShip software. I’d tell you how but it was involved - you had to map a spreadsheet import field by field - and it’s been a very long time since I last had to do it. I do remember that UPS support was able to walk you through it.
This is not a problem if you have ShipCompliant and integrate with UPS or FedEx from there. WD should be able to do this too…hopefully some day soon!