User Choices are doubled (MS Internet Explorer Issue)

In my user choice club, the choices of wines are all doubled! I vaguely remember seeing this issue many moons ago on the Facebook site. The Clubs > Club List > selected club > User Choice selected season is correct. But when I go into Club Processing > Package Setup, each of my six choices is doubled. Most critically, each customer’s order has double the wines also (unless I edit every order). Luckily, I’ve run 90% of my club orders, but still… any idea how to fix?

Tech Support was very helpful in both identifying the cause of the problem, and fixing it. The problem was caused by using MS Internet Explorer at some point. And it was fixed by going into Club Processing, changing the Club & Season to anything different, then changing it back to what it should be (although you have to rematch the choices to the actual SKUs again). If you have any issues, just talk to @carisenr in Support and he can help.

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Sounds like a classic case of “if it hurts don’t do that!” :wink:

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